Coaching and mentoring health care workers leads to better management of their health systems, provides quality health care, and helps to educate and empower their communities.
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Rural Rwandan health care facilities are limited in the staff they can hire, most of whom are undertrained and unable to deliver comprehensive primary care. Many times, there is no running water or electricity. Yet staff are expected to provide care for communities of 25,000 people or more. These same facilities are expected to also train and manage the community health care workers who go even deeper into the community to reach people who can’t make it to a health center.
The main focus at Health Builders is the individual coaching and mentorship of health center workers. We have found that rather than training individuals on procedures, standards or generally accepted best practices, our skilled health management advisors can sit down one-on-one with health workers to address their unique challenges. This process enables Health Builders to be true partners, learning about the problems and helping to find solutions that might not be identified through surveys or observations.
Once we identify the specific constraints that each health center faces, we develop specific interventions to address them. We partner with the staff and community to attack these problems, offering guidance and support, direction, and resources from our team.
Our areas of coaching cover the full range of functions, each to accomplish a different aspect of improving health care.
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